Wikis Reduce Email

August 29, 2007 · · Posted by Jordan Frank

Michael Sampson's Enterprise Collaboration and Virtual Teams Report post talks anecdotally about how "Wikis Reduce Email."

That's been my own experience as well. As I look at our own Traction corpus of over 130,000 pages, comments and attachments (add edits and label/tag changes and the number potential notifications is much higher), I shudder at the possibility of all these items come across my desk via e-mail.

From a more empirical perspective, we participated in DOD CIO sponsored program to determine the benefits of and model for using enterprise blog and wiki technology for program teams. The benefits outlined include a 50% reduction in time spent on electronic communication and a 75% reduction in status reporting process. That's data you can bank on!

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