13 November 2008 | Computerworld - Wikis that work: Four IT departments get it right

ImageBeth Stackpole's article examines Enterprise wiki technology moving into IT Departments. Two of her four case studies are Traction® TeamPage deployments at Enel North America and Shorebank. Comparing Enterprise Wikis versus other technologies for discussion and collaboration, Stackpole says:

Enterprise wikis tend to have more structure than public wikis, which can become something of a free-for-all, observers say. Corporate wikis are typically built to support specific organizational or departmental tasks and employ stricter rights-management policies to ensure control over access to corporate intellectual property.

Compared with e-mail on the low end and more complex knowledge management systems on the high end, enterprise wikis offer a simpler, more natural way of sharing information and fostering collaboration on group tasks, proponents say.

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