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Stack trace or other literally formatted information -- Error ------------------------------ A user decided to send some feedback about Traction TeamPage. -- Traction Information ------------------------------ Traction Version: 6.2 Version ID: 6.265 Journal Version: 1.1 Meta Version: 39 Full-text Index: memory-based Enabled Plugins: Google Map Widget (v1.0.5) Surfer Locale (v1.0.5) Embed Widget (v1.0) Document Management Extensions (v0.1.9) SDL Database Connector (v1.1.12) Apache Derby (JavaDB) Database Support (v1.0.2) Embed Widget (v1.0.3) Setup Assistant (v0.0.1) Inline Frame Widget (v1.0.2) TeamPage Metrics (v3.0.10) TeamPage Project Management Feature Controls (v1.0.5) Section Tables (v2.0.20) Google Analytics Support for Traction (v3.0.1) Friendly URLs (v1.0.5) Classic Traction TeamPage Components (v1.0.4) Expand Flat Thread (v0.0.6) Force Spaces List (v0.0.6) Source Code Widget (v4.0.2) Make Default Post Space Empty (v0.1.2) TOC Widget (v1.0.7) Dynamic Section Table (v0.9.1) Bookmarks Sidebox (v0.0.1) Intercom.io Live Support (v0.0.5) Page Top Hover Navigation (v1.0.2) Hide/Show Side Column (v1.0.7) JEval Demonstration (v0.0.0) FullCalendar v5 (v1.1.10) Copy Project Form (v1.0.13) Apache Solr Search Support (v1.0.3) JSON API (v0.1.14) Traction Software Public Site Skin (v2023-06-07) Kanban (v1.0.10) Linkbox (v1.0.2) Proteus Tab Icons (v1.0.15) Widget for Linkbox (v1.0.0) DataTables (v1.0.21) -- Server Information ------------------------------ Located At: http://vpc2 Named: https://tractionsoftware.com -- System Information ------------------------------ Running As User: ec2-user Server Directory: /vol-3ddcff25/servers/tsi/traction/server Home Directory: (None) Operating System: Linux OS Version: 4.14.154-128.181.amzn2.x86_64 OS Architecture: amd64 Available Processors: 4 Free Memory (JVM): 212.6 MB Used Memory (JVM): 299.4 MB Total Memory (JVM): 512 MB Memory Limit (JVM): 512 MB Requested Max Heap: 512 MB -- Java Information ------------------------------ Version: 1.8.0_222 JVM Version: OpenJDK 64-Bit Server VM Vendor: Oracle Corporation Location: /usr/lib/jvm/java-1.8.0-openjdk-1.8.0.222.b10-0.amzn2.0.1.x86_64/jre -- Browser Information ------------------------------ Type: Using User-Agent header: Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com) -> robot (robot); Locale: en Skin: tractionsoftware User Name: Visitor -- Server Statistics ------------------------------ Server Started At: 1710961753138 = Wed Mar 20 14:09:13 EST 2024 Current time is: 1714269336646 = Sat Apr 27 20:55:36 EST 2024 Server up for: 3307583508ms = 38days 6h 46m 23s Duration of current interval: 2779612ms = 46m 19s Server Version: 6.2 (6.265) Time Operation Current Complete Time* Total* Time* ---- --------- ------- -------- ---- ------ ----- Specific Operations 1714269336646 Lock 0 0 0 0 0 1714269336646 Unlock 0 0 0 0 0 1714269336646 Publish 0 0 0 15 174 1714269336646 Unpublish 0 0 0 0 0 1714269336646 Hide 0 0 0 0 0 1714269336646 Show 0 0 0 0 0 1714269336646 ProjectCreate 0 0 0 0 0 1714269336646 UserCreate 0 0 0 0 0 1714269336646 ProjectDelete 0 0 0 0 0 1714269336646 ManageLabelNames 0 0 0 0 0 1714269336646 Invitations 0 0 0 0 0 1714269336646 Post 0 0 0 0 0 1714269336646 Erase 0 0 0 0 0 1714269336646 Edit 0 0 0 43 5697 1714269336646 Move 0 0 0 0 0 1714269336646 ReclassifySingle 0 0 0 1 47 1714269336646 ReclassifyMultiple 0 0 0 0 0 1714269336646 EmailRead 0 0 0 0 0 1714269336646 PDF 0 0 0 0 0 1714269336646 EmailReply 0 0 0 0 0 1714269336646 EmailSent 0 0 0 0 0 1714269336646 DigestSent 0 0 0 0 0 1714269336646 Search 0 3 0 9670 1204 1714269336646 View 3 5346 2055945 6127026 1102025258 1714269336646 ClassicView 0 0 0 0 0 1714269336646 Files 0 1877 1236 1892437 5647754 1714269336646 Append 0 0 0 59 1401 1714269336646 ProfilePictures 0 0 0 22 87 Specific Views 1714269336646 Visibility 0 0 0 0 0 1714269336646 UserSetup 0 0 0 0 0 1714269336646 ProjectSetup 0 0 0 0 0 1714269336646 ServerSetup 0 0 0 0 0 1714269336646 SDL 0 3681 750901 4050958 838010191 SDK 1714269336646 getFile 0 137538 6384 150348164 6678669 1714269336646 getEntry 0 11647 184 17393599 259344 1714269336646 getAttachment 0 413318 21144 452814283 21825205 1714269336646 getExactEntry 0 0 0 881 68 1714269336646 getEntries 0 8940 8107 10238871 9930698 1714269336646 getAttachments 0 0 0 0 0 1714269336646 getHistory 0 0 0 6 3 1714269336646 getLabeledEntries 0 11945 10892 13748586 12620375 1714269336646 getLabelChangedEntries 0 0 0 4 66 1714269336646 getLabelUsage 0 0 0 0 0 1714269336646 getLabelActivity 0 0 0 0 0 1714269336646 getJournalProperties 0 0 0 0 0 1714269336646 getProjects 0 0 0 1131 1 1714269336646 getUsers 0 0 0 0 0 1714269336646 getEntriesWithSections 0 0 0 0 0 1714269336646 getUpdated 0 0 0 0 0 1714269336646 getActiveThreads 0 0 0 0 0 1714269336646 getAddedPages 0 0 0 0 0 1714269336646 getRenamedPages 0 0 0 0 0 1714269336646 getOrphanedPages 0 0 0 0 0 1714269336646 getStatusChanged 0 0 0 1 15 1714269336646 getThreadEntries 0 0 0 114 51 1714269336646 getFilteredEntries 0 6234 7117 7333114 8597137 1714269336646 getIcon 0 138534 8777 151605437 9488346 1714269336646 getWorklist 0 0 0 0 0 1714269336646 getListOrder 0 0 0 0 0 1714269336646 xfPlainText 0 0 0 0 0 1714269336646 mailXf 0 0 0 142 2906 Persistent Queue Manager 1714269336646 queueSave 0 0 0 454 141 1714269336646 queueLoad 0 0 0 2 29 1714269336646 queueRemove 0 0 0 0 0 All Search 1714269336646 searchProjects 0 0 0 6 1 1714269336646 searchUsers 0 0 0 0 0 1714269336646 searchEmailAddresses 0 0 0 0 0 1714269336646 searchExtEngine 0 0 0 1 175 1714269336646 searchWhoami 0 0 0 0 0 1714269336646 searchSettings 0 0 0 100 81 JDBC 1714269336646 jdbcQuery 0 0 0 232229 27850 1714269336646 jdbcUpdate 0 0 0 48777 283798 1714269336646 batchUpdate 0 0 0 1770 1656 Search Details 1714269336646 0r 0 1 0 2307 0 1714269336646 10r 0 1 0 408 0 1714269336646 100r 0 1 0 931 0 1714269336646 1000r 0 0 0 6022 0 1714269336646 10000r 0 0 0 2 0 1714269336646 100000r 0 0 0 0 0 1714269336646 100000+r 0 0 0 0 0 Memory Cleanup 1714269336646 FlushJournal 0 0 0 0 0 1714269336646 FlushServer 0 0 0 0 0 1714269336646 ForceGC 0 0 0 0 0 JVM Memory Status 1714269336646 FreeMemoryJVM 222972656 222972656 0 222972656 0 1714269336646 UsedMemoryJVM 313898256 313898256 0 313898256 0 1714269336646 TotalMemoryJVM 536870912 536870912 0 536870912 0 Cache Objects 1714269336646 CacheableFile 53 53 0 53 0 1714269336646 TOTAL 53 53 0 53 0 Cache Size (estimated bytes) 1714269336646 CacheableFile 11860676 11860676 0 11860676 0 1714269336646 TOTAL 11860676 11860676 0 11860676 0 Permissions Cache 1714269336646 pcNumProjects 7 7 0 7 0 1714269336646 pcNumUsersKnown 3 3 0 3 0 1714269336646 pcNumPrincipals 17 17 0 17 0 1714269336646 pcNumToL1fromL2 0 0 0 0 0 1714269336646 pcNumToL2 0 0 0 0 0 1714269336646 pcNumFromL1toL2 0 0 0 0 0 1714269336646 pcNumDroppedL2 0 0 0 0 0 1714269336646 pcNumFetchL1 17974306 17974306 0 17974306 0 1714269336646 pcNumFetchL2 0 0 0 0 0 1714269336646 pcNumExpireUser 0 0 0 0 0 1714269336646 pcNumExpireProj 0 0 0 0 0 1714269336646 pcNumExpireAll 0 0 0 0 0 1714269336646 pcTotalByteSize 4448 4448 0 4448 0 * since server startup -- Journal Information ------------------------------ Path: /vol-3ddcff25/servers/tsi/traction/server/tsi Description: Traction® Software Inc User Directory: Journal, Access Control Lists (ACLs), Automatic Login for Visitor (acl) Attachment Store: File Attachment Store Active Accounts: 15 Active Projects: 7 Entry Count: 2775+2335+3691+186+1130+113=10230 License ID: d76d51:fc5ce672da:-3c0c192.168.123.1 Owner ID: d76d51:fc5ce672da:-6dc192.168.123.1 Journal Format: 1.1 Traction Version: 3.6 WIP 5 Creation Date: Tue Feb 22 18:07:08 EST 2005 Created By: admin -- License Information ------------------------------ License ID: 10bef139:eeeba2fe9b:-2320192.168.123.101 Expiration: July 31, 2026 Maintenance: July 31, 2026 Evaluation License: no Number of Accounts: 100 Number of Projects: 50 Allow Visitors: yes Feed Input Support: yes FAST Search Support: no Attivio Search Support: no Oracle/RDB Support: no RAC Support: no Security Support: TLS Encryption with Client Certificates Owner Password: no Attivio Plus Support: yes SEW Support: no Attivio Plus Doc Limit: 0 Other Components: solr,sigreq,qm,ci,sm,tom,azuread -- Company Information ------------------------------ Company/Institution: Traction Software, Inc. Street Address: Providence, RI United States -- Contact ------------------------------ Name: Mr. Jordan . Frank Job title: VP Sales and BD Email address: jfrank@tractionsoftware.com Phone: 401 528 1145 Fax: