Monash University - the Understandascope
Dr David Low of the Understandascope deployed Traction's TeamPage when his university-based research unit was founded in 2006. With only basic html skills, Traction TeamPage enabled him to quickly create a quality website and discussion blog:
NHS integrates Intranet 1.0 with Enterprise 2.0 to get Social with TeamPage 4.0
The UK's National Health Service's Orkney region deployed Traction with great success in 2005 to address an unfavorable report about the state of internal communications. The original NHS Orkney Customer Story details how they used Traction for everything from wiki collaboration on policies and procedures to action tracking and even an internal blog to announce "stuff for sale." Since then, usage has only improved and Traction has also been deployed at the NHS Camden region. In June, David Rendall upgraded to the recently announced TeamPage 4.0 Release. I'm pleased to be able to share some of his notes and screen shots - to offer a glimpse into how an organization facing major Internal Communications deficiencies just three years ago is an Enterprise 2.0 leader today.
9 July 2008 | SC Magazine - Web 2.0: Sign up for Enterprise 2.0
Barry Mansfield's article Web 2.0: Sign up for Enterprise 2.0 argues "Simply blocking applications means disgruntled staff and missed opportunities. Businesses need to change tack." His article reviews the motivation for organizations to adopt rather than eschew E2.0 applications. It also profiles the UK's National Health Service (NHS Orkney) Traction® Software Customer. » Read Full SC Magazine Story » Read NHS Customer Story
4 June 2008 | eWeek - Traction Digs in for Enterprise Wiki Control
Clint Boulton's review of Traction® TeamPage 4.0 highlights the benefits of moderation and page name history: "Another area where the more discerning enterprise users will take pleasure in TeamPages 4.0 is in the software's enhanced moderation tools... These moderation tools create what is essentially an audit trail that shows a great deal more than the edit history in most wikis. Now that's what we call control." The article also quotes the UK National Health Service's use of TeamPage 4.0 to allow them to "work collaboratively and to fine-tune your posts before letting everyone else see them." » Read the Full Story
24 January 2008 | Projects@Work - Micro to Macro PM: the Wiki Way
Jordan Frank's article published in Projects@Work this month describes how Wikis fit in the center of project management collaboration, or alongside a traditional group scheduling and resource management system. Within the article, he points to two sites ( ShoreBank
and National Health Service Orkney who have reached exceptional success in using the Traction® TeamPage to do project management the wiki way! » Read Full Story
National Health Service Orkney (NHS Orkney)
David Rendall of NHS Orkney (a regional health board of the UK's National Health Service) deployed Traction TeamPage and NewsGator Enterprise Server for a variety of use cases spanning the entire NHS Orkney staff. A year later, the use of the platform continues to gather momentum. NHS Orkney now has a single, central point of reference for internal communication and information as well as external news. Rendall says:
2 October 2007 | Building a Culture of Collaboration
Bill Roberts' article in CIO Today investigates the culture challenge to collaboration, even when Enterprise 2.0 software is used as a platform. He interviewed a Senior Product Manager from Saba, where Traction® TeamPage was deployed at Centra Software (later acquired by Saba) to harness collective intelligence about customers and competitors. Saba reached 70% adoption across the relevant group of 200 employees. Furthermore, they've proven that the platform and process around it is durable, as it was sustained for over 2 years and through the acquisition process when Saba bought Centra Software. It's a great start, though they are looking to do better. » Full Story
30 July 2007 | IntranetJournal - Traction, Newsgator Weave a Web that Works | NHS Orkney
This case study, authored by David Rendall (Computer Programmer - NHS Orkney) and Jordan Frank (Traction® Software), explains how Traction® TeamPage and NewsGator Enterprise Server form "a Web That Works," seamlessly integrating Enterprise Wiki, Blog and RSS technologies at NHS Orkney. NHS Orkney is a branch of the UK's National Health Service, the 4th largest employer in the world.
ShoreBank
After their initial pilot period, ShoreBank achieved overnight adoption within their IT Department after adopting Traction® Software' TeamPage Enterprise Wiki and Blog platform for Milestone Centric Communication and Collaborative Content Management.
12 March 2007 | BusinessWeek - No Rest for Wiki - Highlights Traction Customer Enel North America
The CEO Guide to Technology's "No Rest for the Wiki" story by Rachael King says that that these online tools for building collective info banks are making deeper inroads in corporations and rewriting the rules of collaboration. Within the article, she points to the Wiki success at Enel North America, a Traction® TeamPage Customer. Enel North America is a subsidiary of their parent company Enel (EN), is utilities company with a focus on renewable energy. Enel is a Global 100 company with about 56,000 employees worldwide.
January 2007 | Blogs and wikis: ready for prime time?
January 1, 2007: Judith Lamont of KMWorld writes about corporate use of blogs and wikis for knowledge management, content management and collaboration. The article profiles ShoreBank's use of Traction® TeamPage to communicate and organize information about 75 IT projects at any given time.
Enel North America
Enel is a Global 100 company and was listed at #65 (as of 2005) on Forbes World's 2000 leading companies. Enel has one of the the largest global renewable energy portfolios in the world with over 19,000 MW of hydropower, wind, geothermal and biomass capacity worldwide. Enel North America, Inc. is a leading owner and operator of renewable energy plants in North America, with with over 70 plants in 16 U.S. States and 2 Canadian Provinces. With offices in the United States and Canada, Enel North America is active in a number of clean power sources, including hydro, wind, and biomass, as well as pursuing potential geothermal opportunities.
October 2006 | SITA: A Case of Limitless Collaboration
Marla Misek wrote an EContent case study on SITA's deployment of Traction® TeamPage for collaboration across a group of 100 employees on a virtual team, and to build a knowledge base. Raj Vardhan, head of SITA's Sales and Business Development said "We have increased empoyee participation, recognition, and social networking and we've broken hierarchical barriers. Interestingly, its also generated a strong viral effect: we have a number of departments now clamoring for their own access to the platform to foster collaboration. For us, it's real evidence that there was a need for this." » Read SITA Customer Case Story » Read Full Article (Subscription to EContent Required)
SITA | Société Internationale de Télécommunications Aéronautiques
SITA is the world's leading service provider of IT business solutions and communications services to the air transport industry. SITA manages complex communication solutions for its air transport, government and GDS customers over the world's most extensive communication network, complemented by consultancy in the design, deployment and integration of communication services. SITA is a community of 600 airline and GDS members and 2,000 customers, including Air France, Air Madagascar, Air Malta, British Airways, Cathay Pacific, Finnair, Hapag-Lloyd, KLM, IATA, and Royal Jordanian.
August 2006 | Harness the Power of Collaboration
By Miya Knights, 15 August 2006 - The market for enterprise social networking software tools is growing, with suppliers such as Traction® Software joining the likes of Socialtext in providing purpose-built tools for organizations that want to replace unstructured communication tools, such as e-mail, with something more sophisticated. They offer the granularity of control and the permissioning and workflow structure of other enterprise-scale software products...
August 2006 | Blogging Your Project
Elizabeth Harrin, a senior project manager and writer describes how blogs enable project communication and includes two Traction® TeamPage case studies, August 3, 2006 The ability to share views in real time can also help combat the silo mentality that grows up around projects. A blog is a level playing field, owned by the project, and easy enough to use for everyone to feel they can get involved... early signs are that blogs are a low-cost solution for project managers to improve communication and collaboration on projects. That alone should make them worth investigating further.
Thierry Barsalou, IPSEN CIO, Speaks at Gilbane Conference on Content Management
Rod Boothby wrote a great summary
of a presentation by Thierry Barsalou (CIO of Ipsen Phamaceuticals) on their Traction
driven Enterprise Blog system for Competitive Intelligence. At the 2006 Gilbane San Francisco conference, Thierry reviewed Ipsen's business requirement, technology
selection process, taxonomy planning, and path to adoption across all
their global offices. He concluded with remarks about using Traction
for other collaborative applications such as managing controlled
vocabularies (a wiki type application for compliance purposes), project
communication and other knowledge management related activities. » View PDF of the full presentation
April 2006 | Wikis and blogs transforming workflow
by Shamus McGillicuddy ... Where e-mail and enterprise
content management systems fall short, enterprise blogs and wikis shine
as indispensable communication tools. Experts say CIOs should be
looking at these Web-based tools not as renegade applications but as
lightweight liberators that boost productivity throughout an
organization. ...
Lucent Technologies
Michael Angeles of Bell Labs explains how Weblogs are used at Lucent. In his presentation (20 May 2005 | Enterprise Weblogging: Using Weblogs for Communication and Information Management), he discusses a Traction® TeamPage based Training Weblog which was by a Program Management team to keep engineers and users of a new enterprise system up to date. The following narrative is paraphrased from Michael's PowerPoint presentation notes:
Integrated Justice Information Systems Institute (IJIS)
The Integrated Justice Information Systems Institute (www.ijis.org)
deployed Traction TeamPage for their public website, working committee
extranet which includes over 400 members, and staff intranet.
European Pharmaceutical Group
A pharmaceutical group based in Europe with world wide facilities and over 1 billion Euros in 2005 revenue deployed Traction® TeamPage enterprise blog software as a Competitive Intelligence platform. Traction enables a collective intelligence process spanning business functions and time zones. The system enables market and competitive information, analysis and commentary to flow more freely in order to support timely, informed decision making processes and increased market awareness.
TextWise - Delivering an automated, scalable, and contextual e-commerce solution on the web
Shortly after adopting TeamPage in the Spring of 2005, Rob Rubin (then CTO) of TextWise said "Since we've been using Traction® Software's TeamPage enterprise blog for our product development management, our culture has changed 100% to where our meetings and communications are totally driven by TeamPage. One day, our email system was down and not one engineer complained because they use Traction® TeamPage exclusively to track status and projects."
eCourier - The UK's Express Courier Company
eCourier, the UK's pre-eminent express courier service deployed Traction® TeamPage to accelerate technology development activities across three countries, report progress to investors, and conduct internal conversations. Full case study is provided here. Also see coverage in ComputerWorld, 25 May 2005 | Courier turns to blog tools to speed package-tracking, and ComputerWeekly, August 2006 | Harness the Power of Collaboration.
SITA Gets Traction with Enterprise Blog Software
SITA, the world's leading service provider of IT business solutions and communications services to the air transport community, deployed Traction® TeamPage for Sales Operations, Marketing, Training & Development, Communications, and other functions, enabling users to better categorize and filter content. Departments in Geneva, London, Rome, Montreal, Beirut, Paris, Singapore, Rio, Mumbai, are actively using it to centralize documents, share ideas, collaborate on projects and exchange feedback.
Vantis PLC (Formerly Numerica Group)
"Don't dismiss blogs as disruptive - Use them to your advantage" contends Ross Mullenger of Numerica Group in InternetWorld UK's cover "Dear Diary" story, subtitled "Meet Joe Blog", referring to the Numerica case study.
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