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The Debate Zone: Has the US passed peak productivity growth? | McKinsey & Company

May 23, 2011 | | Posted by Greg Lloyd
See the lively McKinsey & Company What Matters debate, Tyler Cowen: "Yes. The big gains in the 20th century resulted from transformative innovations that are much rarer today." versus Andrew McAfee and Erik Brynjolfsson: "No. We’ve only just begun to reap the productivity benefits of digital technology." Read the analysis, lively comments, and jump in! My two cents (also posted as What Matters comment): I agree with Andrew McAfee and Erik Brynjolfsson's analysis that digital technology - including but not limited to the Web, communications and computer technology - is a GPT that "leads to fundamental changes in the production process of those using the new invention." and whose impact on productivity will be felt over decades, not years.
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Zoom in to focus, zoom out for awareness, bubble up items in the flow of work

May 9, 2011 | | Posted by Greg Lloyd
There's been a lot of Web and Twitter discussion about the value of activity streams to promote broad awareness versus the potential problem of showing too much information and having important signals get lost in the flow. I believe that the best solution is to allow people to selectively zoom into activity streams, status and discussions - clipped by space, project, person or milestone - to focus on any particular activity in context. To focus more precisely, click a watch button to get notification when anything is added, changed, or discussed in a context you want to monitor carefully.
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Literate Business and Euan Semple

May 4, 2011 | | Posted by Greg Lloyd
Euan Semple's Literate Business post of May 4, 2011 is well worth reading. In preparing to write his book, Euan noted "There's something wrong with the names we use for social web tools in business... whether Enterprise 2.0, Social business or whatever."
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March 11 - Vannevar Bush's Birthday

March 11, 2011 | | Posted by Greg Lloyd
The Computer History Museum's This Day In History March 11 reminded me that today is the birthday of Vannevar Bush (born March 11, 1890), a distinguished educator, engineer, Vice President and Dean of MIT, and President of the Carnegie Institution. As World War II Director of the Office of Scientific Research and Development, Bush managed all US wartime research, reporting directly to President Franklin Delano Roosevelt. After the War he was instrumental in creation of the National Science Foundation. Bush is also known as the author of a famous July 1945 Atlantic Monthly essay As We May Think, where he described a possible "new relationship between the thinking man and the sum of our knowledge" including the Memex - a literary machine which inspired the invention of hypertext twenty years later - and indirectly lead to creation of the Web. See the video archive of the MIT / Brown Vannevar Bush Symposium on the 50th Anniversary of As We May Think for a great collection of talks by Doug Engelbart, Ted Nelson, Andy van Dam, Tim Berners-Lee, Alan Kay, and others inspired by Bush and and his work.
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The Future of Work Platforms: Like Jazz

February 16, 2011 | | Posted by Greg Lloyd
Yesterday I read GigaOM analyst and editor Haydn Shaughnessy's Future of Work Platforms report (registration required, free seven day trial available). I commented: Haydn -- A very thoughtful and useful analysis – a combination that’s all too rare! I’m particularly happy to see your thoughts on observable work (see the full report for Haydn's excellent analysis).

Ever since Jon Udell coined the term, it struck me as good way to talk about practical benefits and a business purpose for collaboration. In my opinion it helps by pealing back issues of privacy in context and activity streams, along with subtleties required to support the social dance of getting things done, dealing with exceptions, and staying aware of what’s going around you without getting swamped. This is much closer to jazz than the world of canned business transactions. It requires a level of attention to ease of use and user experience that’s just as important but in many ways more challenging to do well in a business context than for the public Web.
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Applied Knowledge Co Ltd - Bringing Traction TeamPage 5.1 to Japan

January 21, 2011 | | Posted by Greg Lloyd
Our long-time Japanese reseller partner Applied Knowledge Co Ltd has done a great job bringing Traction TeamPage to the Japanese market. They are an excellent sales and consulting partner for Japanese market customers. AKJ also has deep experience applying Enterprise 2.0 principles, the Traction TeamPage SDK, Japanese Language localization of the TeamPage interface, and Japanese advanced linguistics and faceted navigation capabilities of Traction's Attivio powered Advanced Search.
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Doug Engelbart's copy of As We May Think - with Doug's 1962 notes scribbled in the margins

January 6, 2011 | | Posted by Greg Lloyd

The Doug Engelbart Foundation's 1995 Vannevar Bush Symposium video archive page includes a section on Bush's influence on Doug's work, including his copy of Bush's As We May Think with Doug's 1962 notes in the margins (pdf). Talk about deeply intertwingled living history. Per a note in the .pdf, the original hardcopy has apparently been donated to the Computer History Museum. Look for this paper when the Computer History Museum's Revolution - The First 2000 Years of Computing exhibit opens in Mountain View CA - and online on 13 Jan 2011.
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TUG 2010 Newport | Thank you!

October 15, 2010 | | Posted by Greg Lloyd
TUG 2010 Newport just wrapped up after four busy and enjoyable days. It's hard to express how grateful I am to the customers, partners, friends - and the Traction Software team - who made this such an enjoyable event. First I'd like to thank keynote speakers Jim McGee, Chris Nuzum, Jon Udell as well as customers, friends and partners whose thoughtful talks and enthusiasm made Wednesday's sessions so rewarding.
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Fixing Enterprise Search

September 4, 2010 | | Posted by Greg Lloyd
A few days ago the Enterprise 2.0 Blog published Venkatesh Rao's excellent post The Real Reasons Enterprise Search is Broken. When he hears ironic jokes comparing search on the public Web versus internal enterprise search, Venkatesh notes: "People move on because they seem to think that this is incompetence at work. Search is soo 1.0 right? It's been solved and we're just fumbling the execution, right?" He says: "I have reached a radical conclusion: broken search is the problem, but fixing search is not the solution. Search breaks behind the firewall for social, not technical reasons... Let's start with the blindingly obvious, and then draw some weird conclusions." I think they are perceptive conclusions based on sound analysis, and agree with most, but come at the problem from a different angle.
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Work you can see x Who you know = What you can do

August 24, 2010 | | Posted by Greg Lloyd

Work you can see x Who you know = What you can do
With thanks to Jessica Hagy
Who created her great This is what 2.0 means drawing on Aug 14, 2010.
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29 July 2010 | Enterprise 2.0 and Observable Work: Brian Tullis and Joe Crumpler, Burton Group Catalyst 2010 Santa Diego

July 29, 2010 | | Posted by Greg Lloyd

Brian Tullis and Joe Crumpler did a lively talk on Enterprise 2.0 and Observable Work at the Burton Group Catalyst 2010 North America conference in San Diego. For those of us who couldn't be there in person, see their Abstract quoted below and the enthusiastic Twitter stream from 29 Jul 2010! I'll add a link to their speaker notes and slides when they become available. Update: Brian posted Enterprise 2.0 and Observable work slides and speaker notes. For slides see inline Slideshare below. Sounded like a super session!
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Intertwingled Work

July 5, 2010 | | Posted by Greg Lloyd
Last week's post by Jim McGee Managing the visibility of knowledge work kicked off a nice conversation on Observable Work (using a term introduced by Jon Udell) including: my blog post expanding on a comment I wrote on Jim's post; Brian Tullis's Observable Work: The Taming of the Flow based on a comment Brian made on Jim's post, which he found from a Twitter update by @jmcgee retweeted by @roundtrip; a Twitter conversation using the hash tag #OWork (for "Observable Work"); John Tropea's comment back to Jim from a link in a comment I left on John's Ambient Awareness is the new normal post; Jim's Observable work - more on knowledge work visibility (#owork), linking back to Mary Abraham's TMI post and Jack Vinson's Invisible Work - spray paint needed post, both written in response to Jim's original post; followed by Jack Vinson's Explicit work (#owork) and Paula Thornton's Enterprise 2.0 Infrastructure for Synchronicity.
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Enterprise 2.0 and Observable Work

June 23, 2010 | | Posted by Greg Lloyd

I really like Jim McGee's Jun 23 blog post Managing the visibility of knowledge work. Jim makes the excellent point that "Invisibility is an accidental and little-recognized characteristic of digital knowledge work." and points back to his 2002 post Knowledge Work as Craft Work to reflect on what Jim calls a "dangerous tension between industrial frameworks and knowledge work as craft work". Early in his 2002 post he says:
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Welcome to Traction TeamPage 5.0!

June 15, 2010 | | Posted by Greg Lloyd
On Tuesday June 15, 2010 we'll introduce Traction TeamPage Release 5.0 to the world at the Enterprise 2.0 Conference in Boston. TeamPage Release 5.0's new generation Proteus interface technology is fast, simple, and looks great. TeamPage 5.0 leverages this technology to add extensible personal profile pages, Twitter style personal status, group live blog technology, slick and simple Feed summary and more as a natural part of Traction's award winning Enterprise 2.0 platform.
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The spy who came in from the code | O'Reilly Radar | Carmen Medina interview

May 4, 2010 | | Posted by Greg Lloyd
See The spy who came in from the code for James Turner's excellent O'Reilly Radar interview with Carmen Medina who recently retired from the CIA after 32 years after serving in roles including Deputy Director of Intelligence, and Director of the CIA's Center for the Study of Intelligence. Carmen was the keynote speaker at Traction Software's Oct 2009 Traction User Group meeting, speaking on Enterprise 2.0 and the Context of Work (see slides and video). She'll speak at the Gov 2.0 Expo on May 26, 2010 Washington DC on A Match made in Heaven: High Reliability-High Risk Organizations and the Power of Social Networks. Don't miss her talk, and follow @milouness on Twitter!

Ada Lovelace Day | Fran Allen, IBM Fellow and A.M. Turing Award Winner

March 23, 2010 | | Posted by Greg Lloyd
For the second annual Ada Lovelace Day, March 24, 2010 - celebrating women in science and technology - I've chosen to write about Frances E. Allen, IBM Fellow, Turing Award winner and pioneer in the theory and practice of optimizing compilers. I've never had the pleasure of meeting her in person, but I'll take the liberty of calling her Fran, as Dick Merwin and everyone I know called her in their Fran stories.
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Garry Kasparov on Computer Chess and Enterprise 2.0

February 19, 2010 | | Posted by Greg Lloyd
Professor Andrew McAfee posted a very good business analysis of points made by Garry Kasparov in his Feb 11, 2010 New York Review of Books article on Diego Rasskin-Gutman's book Chess Metaphors: Artificial Intelligence and the Human Mind. Kasparov's summarized of his own thoughts as a Chess Grandmaster and world chess champion playing against - and losing to - IBM's Deep Blue chess computer. But the interesting part comes when Kasparov talks about a recent match open to grandmasters who were allowed to use computer chess programs of their choice to augment their own chess skills: "The surprise came at the conclusion of the event. The winner was revealed to be not a grandmaster with a state-of-the-art PC but a pair of amateur American chess players using three computers at the same time." McAfee quotes Kasparov and continues:
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Doug Engelbart | 85th Birthday Jan 30, 2010

January 30, 2010 | | Posted by Greg Lloyd
"DOUG Engelbart sat under a twenty-two-foot-high video screen, "dealing lightning with both hands." At least that's the way it seemed to Chuck Thacker, a young Xerox PARC computer designer who was later shown a video of the demonstration that changed the course of the computer world." from What the Dormouse Said, John Markoff
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Facebook: A Carnival Midway not a Neighborhood?

December 17, 2009 | | Posted by Greg Lloyd
Oliver Marks wrote a very good post: Facebook: The Legal Rumblings Start Dec 17, 2009, on the Facebook's potential legal exposure due to its controversial changes to member privacy capabilities and settings. My comment: Oliver -- Very good followup on Facebook's awkward (to put it mildly) changes to selective privacy capabilities which were a large part of their differentiation vs Friendster and MySpace.

With over 70 million folk apparently hooked on "social" games like Farmville, targeted ads that seem to belong on late night TV, and incredibly lame attempts to nag folk get their friends to use Facebook more (giving "viral" a new and flu like meaning), I see Facebook becoming a downscale carnival midway more than a neighborhood. They certainly have a right to do that.

Originally I thought the equally lame and manipulative privacy changes would just contribute to the downmarket feel of the place.

But as you point out - EU privacy laws may land them in legal entanglements too.

Facebook is becoming a bad example rather than a good example for use of social software in the enterprise - or anywhere for that matter. Look out below!
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How big a deal is Enterprise 2.0? What do you mean by "Big"?

November 22, 2009 | | Posted by Greg Lloyd

I'm flattered that Professor Andrew McAfee cites Enterprise 2.0 Schism in his Nov 20, 2009 blog post Enterprise 2.0 is Not THAT Big a Deal, kicking off a neat discussion on serious points behind my tongue in cheek analysis. McAfee agrees that Enterprise 2.0 is a big deal - but "... I don't see E2.0's tools, approaches, and philosophies making obsolete managers, hierarchies, org charts and formal cross functional business processes". There's no need to use a 2.0 version for the Enterprise, but:
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Peter Drucker and Enterprise 2.0 | Drucker Centenary

November 19, 2009 | | Posted by Greg Lloyd
Earlier this week Oliver Marks wrote an excellent post on his Collaboration 2.0 Blog: 'The Purpose of a Business is to Create a Customer' - Peter Drucker Centenary. Oliver celebrates the Nov 19, 2009 Centenary of Peter Drucker's birth with two of his favorite Drucker bumper sticker quotes: " ‘Knowledge has to be improved, challenged, and increased constantly, or it vanishes‘ and ‘There is an enormous number of managers who have retired on the job‘, which somehow seem to fit together very well." then uses these quotes as context to discuss the disturbing findings of the 2009 Shift Index report and followup analysis by John Hagel, John Seely Brown and Lang Davidson of the Deloitte Center for Edge Innovation. Please read Oliver's full post - you'll like it. Oliver was also used kind words to build on my earlier Enterprise 2.0 Schism post. Here's a slightly extended version of the comment I posted in reply, along with my two favorite Drucker bumper sticker quotes and several links to celebrate Drucker's birth and life.
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Enterprise 2.0 Schism

November 9, 2009 | | Posted by Greg Lloyd
I have to confess that I've enjoyed watching recent rounds of Enterprise 2.0 discussion and mud wrestling. The fact that so many people enjoy debating definitions, values, doctrinal principals - even the existence of Enterprise 2.0 - makes me think that E2.0 might best be framed as a religious debate. With that in mind, I'd like to introduce a new and exciting element: schism.
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Introducing Proteus (demo)

November 2, 2009 | | Posted by Greg Lloyd

Traction Software Director of User Experience Michael Angeles introduces Traction's new Google Web Toolkit (GWT) based Proteus user interface with a brief tour (video below).
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TUG 2009 Providence | Thank you!

November 2, 2009 | | Posted by Greg Lloyd
I'd like to thank all of the Traction customers, partners and friends who traveled to Providence last month to make TUG 2009 Providence as enjoyable as it was enlightening. Special thanks to keynote speakers Carmen Medina, Chris Nuzum, Stewart Mader and all of the customers and partners who participated in the Oct 14 Main event. And my personal thanks to everyone on the Traction Software team who worked so hard to bring TeamPage R4.2, the Oracle RDB backend, Attivo Advance Search, and the Proteus Google Web Tookit (GWT) UI to life. I don't know what we'll do to top TUG 2009 next year - but TUG members provides some excellent ideas! See TUG 2009 Providence | Keynotes by Carmen Medina, Chris Nuzum and Stewart Mader for links to TUG videos, slide shows, interviews, tech talks and more, along with how become a TUG member and join the conversation. TUG registration is free and open to the public.
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Where's Greg?

October 21, 2009 | | Posted by Greg Lloyd
You may have noticed a slow down in blog posts by Jordan and myself, and attributed that to our work for TUG 2009 Providence last week, and you'd be partially right (but it was fun - as you'll learn). You can also blame our slower blog posting to time spent on Twitter, both as individuals: @roundtrip (Greg Lloyd) and @jordanfrank and using the Traction Software corporate feed @tractionteam (which broadcasts the title and a shortened link to new content posted on TractionSoftware…. as well as original tweets).
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